Unified-Communication_BLog

A deep insight into Unified Communication and Collaboration

The term Unified Communication and Collaboration or UCC is used widely nowadays. However, the technology is fairly new and most of the businesses do not have a clear idea about it. As the term suggests, the Unified Communication and Collaboration is the amalgamation of various collaboration as well as communication channels in a simple user-friendly system. Video conferencing, web conferencing, contact centres and every new term that is associated with UCC are generally its components. With the advent of UCC technology, it has become possible for the businesses to avail everything under one roof.

As the businesses in Dubai as well as in the whole UAE have started to understand the advantages provided by the Unified Collaboration and Communication systems, the demand for IT collaboration solutions Dubai has been on the rise. Cisco Unified Communication services Dubai has gained huge popularity due to the efficient features and high quality that they offer.

Important Components of Unified Collaboration and Communication:

Like we said before, the Unified Communication and Collaboration technology bring together several individual components of industrial communication like video, web, voice, and software under a single collaborative environment. The IT collaboration Dubai services come with two major components. Want to know more about these major components of Unified Communications and Collaboration solutions Dubai? Well, have a look:

Video Conferencing:

It is well known how important the video conferencing have become in the industrial environment. Whether you want to have a meeting with the foreign clients or shareholders from a remote location, video conferencing allows you to connect with them and talk to them face to face without any trouble. Unified Communication and Collaboration technology take the video conferencing experience to a new level. You will no longer have to switch to different software or application to have a video conference meeting since UCC brings every component of industrial communication under one system. Cisco Video conference system Dubai is amongst the best video conferencing solutions Dubai available.

With the rising demand for video conferencing UAE, the businesses are opting for Cisco Video Conferencing Dubai solutions as it makes sure that you have the best in the class experience without having to face any technical problems.  Just avail it from your video conferencing provider in Dubai and remain tension free.

Contact Centre:

Being a major part of UCC, the contact center is much more than a simple call center that your company uses. With the proper use of collaboration technology, it becomes possible to transform your existing call center into a full-fledged multi-channel contact center. A contact center offers you with multi-channel communication networks; CRM Software as well as several other business applications and IP based communication channels.

The latest trends in the call center solutions Dubai has seen a rapid increase in the demand for contact centres. The contact centre solutions Dubai come with web conferencing solutions Dubai, IP Telephony Dubai and IP PBX system Dubai. So, you will be able to take your business communication to a whole new level with contact centre solutions.

Benefits of Unified Communication and Collaboration Solutions:

  • Enhances the productivity of the teams:

The success of your business depends greatly on the productivity of your business teams and Unified Communication and Collaboration technology make sure that you become able to ensure maximum efficiency for the teams. With the IT Collaboration Services Dubai, you will no longer have to opt for a plethora of technologies to ensure sound communication amongst your employees. Thus, it will help them to work in perfect sync without having to face any problem.

  • Connects employees dispersed throughout the globe under a single platform:

Every organization tries to utilize the talents across the globe to take their business to a whole new level. However, a dispersed workforce may create problems for your company. Well, not anymore! The video conferencing systems Dubai make sure that your employees always stay connected with the company thus performing their work efficiently.

  • IT Operations become very easy:

When the Unified Communication and Collaboration is not used, then the IT Solution Provider Dubai department of your company needs to use a multitude of third-party applications apart from monitoring the data usage and bandwidth when it comes to implementing any new technology. On the contrary, the UCC offers a common environment for deployment thus relegating the needs of using any third-party applications. As a result, UCC enhances the operational efficiency of your company’s IT Providers in Dubai.

Being the leading video conferencing provider in Dubai, we provide extraordinary IT collaboration solutions Dubai. From IP PBX system Dubai, contact center solutions Dubai to video conferencing services Dubai, we make sure that you get everything you need in order to revolutionize the communication within your organization thereby achieving new feats in the process.