Today's employees play a larger role in making decisions about the technology they want to use. They can choose from a host of new devices and applications. The challenge is bringing all your communications, messaging, collaboration, audio conferencing, videoconferencing and enterprise social media tools together in a unified communications and collaboration (UCC) solution that works in your environment.
Unified communications (UC) refers to the integration of communication tools that help people exchange ideas and do their jobs more effectively.
Video Conferencing with a list of communication technologies which permit several locations to speak by simultaneous.
Workforce optimization and back-office integration are ever more paramount in delivering a great customer experience.