Epicor iScala or Scala is a business solution designed for the worldwide divisions and subsidiaries of multinational corporations and large local or regional companies that may have significant cross-border trading requirements.

iScala combines country-specific localizations and multi-language capabilities with leading capabilities to support global, multi-company or multi-site business models that need to collaborate with customers, suppliers, sister organisations or other partners to achieve operational and business excellence. With specialised out-of-the-box functionality, iScala will help your company achieve competitive advantage in industry segments including Chemical and Pharmaceutical, Industrial Machinery, Light Engineering, Electronics, Automotive Components, Consumer Packaged Goods and Hospitality.


 

Customer Relationship Management

Customer relationship management (CRM) strategies are more important to businesses today than ever before. That’s why we’ve designed our CRM software solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings—helping you manage your entire customer lifecycle, from prospect to cash—to care effectively, improve operational efficiency, and accelerate internal and external growth.

Supply Chain Management

The primary purpose for the existence of any supply chain is to satisfy customer needs and business profits. Supply chain management activities begin with a customer order and ends when the purchase is paid for, a process often referred to as perfect order fulfillment—from quote-to-cash. Everything that happens in between should be driven by the single goal of adding value to the inputs and making it closer to whatever the end-customer requires.

Service Management Solutions

Service management solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction. Whether you do field service or run an in-house service center, improved field service management software will help you control your contractual obligations, service level agreements and outstanding warranties and benefit your organization in many ways.

Professional Services Automation

Proactively plan projects and make more informed decisions particularly when matching skills and availability to project needs.Painless time and expenses entry with submission and approval over the web, as well as flexible invoicing generation and detailed project billing features.Minimize non-billable hours, maximize revenues, better plan your projects and produce more profitable engagements while increasing customer and staff satisfaction.

Financial Management Software

Businesses ultimately succeed or fail based on their ability to create and manage a profitable business. The combination of a competitive, global environment and mandatory regulatory compliance means that successfully managing your finances is one of the biggest challenges and opportunities you can face. Our goal is to help every business achieve sound financial management, from general ledger journals to sophisticated fiscal reporting, monitoring and enterprise performance management

Enterprise Performance Management

Epicor EPM software provides a complete set of tools and applications that let you plan, execute, and analyze at both strategic and tactical levels—aligning business activities with business goals. Effective business intelligence (BI) is an important component of any EPM strategy and is an integral component of Epicor solutions, enabling more effective decision making throughout your business.