SugarCRM provides Sales team with the tools to effectively monitor and direct their sales teams & reps by enabling marketing, sales, and management teams to collaborate with one system. SugarCRM provides a real-time view of sales opportunities at all times, from anywhere in the world.
Pre-built dashboards, with the ability to customise if required, which provide real-time information about business performance.
Detailed activity history of meetings, calls, tasks, notes with option for file attachments and emails is tracked for each contact, account, lead, opportunity and case.
Dashboard-The Dashboard provides a single-view of the important statistics about sales performance including: Pipeline by sales stage, Pipeline by month & Opportunity by outcome, and opportunity by sales stage
Track important information, such as the status of your sales opportunities, revenue potential, probability of closing, and expected close date so that you can forecast your sales with confidence.
A case management system that allows users to track customer problems and resolutions. Allows each problem to have a lifecycle of information to help improve customer satisfaction
Synchronise SugarCRM with your Microsoft® Outlook*, so you never forget to follow-up a customer – Simply download the Outlook plug-in and synchronise your email and calendar in Outlook 2003* with SugarCRM